Return & Refund Policy
Return & Refund Policy
Thank you for shopping with AeroPress. We prioritize your satisfaction and strive to provide a smooth shopping experience.
1. Return Eligibility
We accept returns within 30 days of the delivery date. To be eligible for a return, the following conditions must be met:
- The item must be unused, unworn, and returned in its original packaging.
- Proof of purchase is required to process the return.
2. Non-Returnable Items
The following items are not eligible for return:
- Clearance or final sale merchandise
- Gift cards
- Customized or personalized products
3. Refunds
After we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. If approved, refunds will be issued to the original payment method within 7–10 business days.
4. Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery at newentertaimenx66@gmail.com. Include photos of the issue so we can assist you promptly.
5. Return Shipping
Customers are responsible for return shipping fees unless the item is defective, damaged, or incorrect. Shipping costs are calculated and displayed at checkout for your convenience.
6. Order Cancellation
Orders can be canceled within 12 hours of placement. To request a cancellation, please contact us promptly at newentertaimenx66@gmail.com.
7. Shipping Information
Order processing typically takes 2-4 business days. Shipping times range from 7-15 business days depending on your location.
If you have any questions about our return and refund policy, please contact our customer support at newentertaimenx66@gmail.com or visit our website at AeroPress.